To access the service you must take into account:

Remember that conciliation requests for undetermined amounts will be verified by the Center, and if they are for a determinable amount, the provisions of the service provision policy will be applied, which must be read and accepted at the time of filing on the platform and as provided by the regulations. current.

1. The conciliation request is made virtually through the CAC website

Click here to go to the form.

Step 1. Acceptance of Terms and Conditions (see them here).

Step 2. Information about the case.

Step 3. Information about the parties

Step 4. Attach documents related to the conflict.

Step 5. Generation of the purchase order. 

2. Scheduling a virtual or in-person conciliation hearing

The Arbitration and Conciliation Center has 9 business days to set a date for the hearing.